Privacy Policy

1. Introduction

Add People is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use this website or contact us.

2. Who We Are

Add People
Ross Hall Hospital
221 Crookston Road
Glasgow
G52 3NQ

Phone: 0161 662 5000

For any data protection queries, please contact us using the details above.

3. What Information We Collect

We may collect and process the following personal data:

Name
Email address
Phone number
Information submitted via contact forms
Booking details submitted through our third party booking system
Technical data such as IP address, browser type, and device information

We do not intentionally collect sensitive medical information through this website unless it is required for booking or enquiry purposes.

4. How We Use Your Information

We use your data to:

Respond to enquiries
Manage appointments and bookings
Provide requested services
Improve our website and user experience
Communicate important updates

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent, where you have given clear permission
Contract, where processing is necessary for providing services
Legitimate interests, such as improving our services and responding to enquiries
Legal obligations, where required by law

6. Sharing Your Data

We may share your data with:

Third party booking system providers
Healthcare professionals involved in your care
IT and website service providers
Legal or regulatory authorities where required

We ensure all third parties respect your data and comply with data protection laws.

7. Data Security

We take appropriate security measures to protect your data from unauthorised access, loss, or misuse.

However, no method of transmission over the internet is completely secure.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and regulatory requirements.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us.

10. Cookies

This website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

11. Third Party Links

This website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact: